Refund Policy

At Search Growth Marketing, we are committed to delivering high-quality digital marketing services and measurable results for our clients. Due to the nature of our services, please carefully review our refund policy below before purchasing any service.

1. General Policy

All services provided by Search Growth Marketing are non-tangible, customized, and strategy-based. As a result, refunds are not guaranteed once work has begun.

By purchasing our services, you acknowledge and agree to this Refund Policy.

2. Eligibility for Refunds

Refunds may be considered only under the following conditions:

• A written refund request is submitted within 7 days of the initial payment

• No work has been started, including but not limited to:

  • Strategy creation

  • Account setup

  • Website access or audits

  • Keyword research

  • Campaign setup

  • Content creation

  • Ads or tracking implementation

If work has already started, no refund will be issued.

3. Non-Refundable Services

The following services are strictly non-refundable once initiated:

• SEO Services (Local, National, or Ecommerce SEO)

• Google Ads & Meta Ads Management

• Website Design & Development

• Website Redesign or Migration

• Consulting, Strategy, or Audits

• Content Creation (Blogs, Landing Pages, Ads Copy)

• Monthly Retainer Services

• One-time Setup Fees

• Discounted, Promotional, or Custom Packages

4. Performance-Based Expectations

Digital marketing results depend on multiple factors outside our control, including:

• Competition

• Market conditions

• Client responsiveness

• Website quality

• Budget limitations

We do not guarantee specific rankings, traffic numbers, or revenue, and lack of expected results does not qualify for a refund.

5. Early Termination of Services

If a client chooses to cancel services after work has begun:

• No refunds will be provided for payments already made

• Services will continue until the end of the current billing cycle

• Any outstanding invoices must be cleared before termination

6. Chargebacks & Payment Disputes

Initiating a chargeback without contacting us first is considered a breach of agreement.

In case of chargebacks:

• All services will be immediately suspended

• Website, hosting, ad accounts, and access may be revoked

• Legal action may be pursued if fraudulent intent is identified

7. Exceptional Cases

In rare cases, refunds may be issued at our sole discretion, such as:

• Duplicate payments

• Billing errors

• Technical issues caused solely by our team before work initiation

Approved refunds (if any) will be processed within 7–10 business days.

8. Contact for Refund Requests

All refund-related requests must be submitted in writing to:

📧 info@searchgrowthmarketing.com
📞 +1 (209) 882-9450

Please include:

• Company name

• Invoice number

• Reason for the request

9. Policy Updates

Search Growth Marketing reserves the right to modify this Refund Policy at any time. Updates will be reflected on this page with a revised effective date.

Last updated: Jan 2026